Terms & Conditions

BulkMail (the "Services"), a product of Gsolutions, is a web based software application that offers businesses and web site operators a software application for HTML design, email list management and statistical analysis tools. BulkMail cannot be used for does not allow unsolicited commercial emails (UCE). For more detail on UCE please see our Anti-Spam Policy. By ticking the check box at the end of the trial form stating ‘Accept terms and conditions' you are agreeing to these terms and conditions.

We are members of the ISPA and adhere to their code of conduct. Read more here

The BulkMail service and support offering
  • All Services provided by BulkMail are subject without limitation to BulkMail’s Privacy Policy and BulkMail’s Anti-Spam Policy. BulkMail may modify the terms of the Agreement and may discontinue or change any aspects of the Services at its sole discretion. Any changes to the application or the terms and conditions become effective upon those changes being made live on the www.bulkmail.co.za website.
  • The Services are subject to monthly subscription fees or pre-paid (pay-as-you-go) fees. When the free trial period has been completed BulkMail reserves the right to suspend your account unless you sign-up for a monthly subscription or purchase pay-as-you go credits.
  • Monthly subscriptions are billed monthly, in advance, according to the Fee Schedule selected by you at sign up. Monthly send credits expire at the end of each month, but extra send credits which can be purchased by client’s with subscriptions do not. The pricing for extra send credits can change at any time. In the event that monthly subscription fees are changes, your fee will remain at the level at which you signed up.
  • Pay-as-you-go credits are purchased in advance at the set price for the amount you intend to purchase. These pay-as-you-go credits remain on your account until you have used them. In the event that you purchase pay-as-you-go credits your account will remain open as long as one (1) send credit remains on your account.
  • Payment of your BulkMail can be made by Visa or Master Card credit cards using the WorldPay transaction system. If you take a monthly subscription, you are authorizing BulkMail to charge your credit card a set amount on a regular basis. The date upon which the charge will be levied is the monthly renewal date of your Subscription. Fees are payable in any of the currencies available in WorldPay. If BulkMail is for any reason unable to deduct the monthly payment from your credit card, you will be notified via email and your BulkMail account will be disabled until payment is received.
  • Refund Policy - Given at least 5 working days notice in writing, BulkMail may at their discretion make a full or partial refund of unused Credits for the remaining period to the BulkMail Subscription.

Restrictions and Responsibilities
  • BulkMail reserves all rights other than those expressly granted in this Agreement, and no licenses are granted except as expressly set forth herein.
  • You will not contest the validity of BulkMail with regard to trademarks or other brand features or content during the term of this Agreement, or after the expiration of this Agreement.
  • You acknowledge that BulkMail owns all rights, titles and interests in and to BulkMail including any and all proprietary rights.
  • BulkMail may only be used in compliance with the US CAN-SPAM Act and the European Privacy Directive and all other applicable laws. You may not use third party mailing lists to distribute unsolicited email to any third party. You agree to indemnify and hold harmless BulkMail against any damages, losses, liabilities, settlements, and expenses in connection with any claim or action that arises from an alleged violation of any national or international laws resulting from your illegal use of BulkMail.
  • BulkMail reserves the right to monitor the newsletters created by you and your use of BulkMail. BulkMail also reserves the right to remove any content or immediately suspend use of BulkMail, if it believes that use is in violation of any national or international laws.
  • BulkMail will automatically append an "unsubscribe" link to all outgoing email which will allow visitors to remove themselves from your mailing list. BulkMail may immediately suspend your BulkMail account if you make any attempt to remove or disable this link.
  • BulkMail will automatically append a "Powered by BulkMail™" footer and link to BulkMail to all outgoing email. BulkMail may immediately suspend your BulkMail account if you make any attempt to remove or disable this footer and link, unless you have come to a commercial agreement with BulkMail about the removal of the footer and link.
  • BulkMail will not share information you may upload (such as email addresses, name, contact information, or images) to BulkMail. Your customer information will not be shared with any other parties, unless required under law. BulkMail will not use your customer information for the purpose of sending unsolicited commercial e-mail. BulkMail may use this information and any technical information about your use of the Services to facilitate your use of BulkMail or in communications with you.
  • You will comply with the BulkMail Privacy Policy and the Anti-Spam Policy, which may be modified by BulkMail from time to time.
  • BulkMail will not distribute your email address database for any purpose and keep your details private.

  • This Agreement will have a term beginning on the payment date of the first monthly subscription or on the payment date of the first purchase of pay-as-you-go credits. You may terminate this Agreement at any time by following the cancellation instruction available from within the application or by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..
  • BulkMail may immediately terminate this Agreement and suspend access to BulkMail without refund if you are in violation of any of terms outlined in this agreement. BulkMail is not liable for any commercial damage to you as a result of it’s decision to terminate or suspend your BulkMail account.
  • BulkMail reserves the right to delete any account data within 30 days after the date of termination.

Warranty Disclaimer
  • Each Party agrees to indemnify and hold harmless the other party from and against any losses, claims, liabilities, damages or expenses, including reasonable attorney’s fees, directly arising from a material breach of this agreement by the other party.

Limitation of Liability

Each Party agrees to indemnify and hold harmless the other party from and against any losses, claims, liabilities, damages or expenses, including reasonable attorney’s fees, directly arising from a material breach of this agreement by the other party.

For more information about Registrant Education, please click here: http://www.icann.org/en/resources/registrars/registrant-rights/educational

For more information about Domain Name Registrant Rights, please click here: http://www.icann.org/en/resources/registrars/registrant-rights/benefits

We also adhere to ISPA Spam code of conduct. Read more.

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About Us

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Office: +27 (0)21 812 1500
Fax: +27 (0)86 600 1481

21A Thor Circle
Cape Town, 7460